Privacy Policy

Last Updated: September 15, 2023

This Privacy Policy explains how Khantil Group ("we", "our", or "us") collects, uses, and protects your information when you use our mobile application.

Information We Collect

We collect basic information only to operate the app and improve your experience. This may include:

• Name
• Email address
• Phone number
• Location (only if required for order or delivery)
• Device Information (model, OS version, etc.)

How We Use Your Information

• To register and manage your account
• To allow you to view products, place orders, and manage cart/wishlist
• To share products on WhatsApp
• To send you order updates or support responses

Third-Party Sharing

We do not sell your data. We only share limited data with trusted service providers (like delivery or analytics partners) to ensure smooth app performance.

Account Deletion

You have the right to delete your account and associated data at any time.

To delete your account:

• Go to the “My Account” section in the app
• Select “Delete Account”
• Confirm deletion

Once confirmed, all your account data will be permanently removed from our servers.

Data Retention

We retain your data only as long as your account is active. Once deleted, your data will not be recoverable.

Security

We use secure technologies to protect your information, but no system is 100% secure. Please use the app responsibly.

Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect any data from users under the age of 13.

Changes to This Policy

We may update this Privacy Policy as needed. Any changes will be communicated within the app and through email if available. Please check this page regularly.

Contact Us

If you have any questions or concerns, you can contact us at:

• Email: contact@shopno.in